Talk with an expert

Work 1-on-1 with your designer to talk through what is possible
_{In this initial ‘Understand’ workshop where overall goals and expectations are set. Scope of work is defined and a problem statement is generated.}

_{This may include earlier customer journeys mapping depending on your package.}

Ideation and prototyping

Low fidelity variations are presented and prioritised

_{Finalised personas are matched to journeys defined in step one and walkthroughs presented for sign-off.}

_{This is the principle decision stage, directions decided here are rolled out to a working prototype and shared for review.}

Delivery and Next Steps

Usability and QA tests are performed cross-platform to match standards and gather feedback.

_{Iterations are made following feedback. User flows are tested and KPIs measured.}

_{Designs, Style Guides and CMS access is actioned. Next Steps agreed.}